This is why newsletters are great for small business

“Set up newsletter” is on the to do list of many beginning small business owners. Or maybe you’re experienced and it’s still on your list.

Like many small business coaches and mentors, I too advise the vast majority of my clients to start a newsletter. But why is a newsletter so useful for small businesses? Why should you start one too, or make the most of the one you have?

In this post, I’ll explain why newsletters are so great for small business (and perhaps even convince you to start your own if you haven’t yet).

And I share a bonus from my new course Small business newsletter magic that helps you weave your superpower into your newsletters.

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Newsletters are the most direct way of sharing and selling

In Small business newsletter magic I show a slide that roughly explains how people move from never having heard from us to buying from us (it’s like the traditional marketing funnel but less ick).

The three stages I identify are ‘discovery’, ‘getting to know you’ and ‘becoming your fan’. All three of these stages are needed to run a business, but many marketing channels are firmly stuck in the ‘discovery’ and ‘getting to know you’ stages.

‘Discovery’ includes social media, word of mouth, podcasts, Pinterest, YouTube and your website (SEO).

Once people have discovered you, they might move on to ‘getting to know you’. Something’s sparked their interest and they decide to sign up for your newsletter, follow you on social media, Pinterest or YouTube.

And that’s where most marketing channels end. They never reach the ‘becoming a fan’ stage. Newsletters do.
Because newsletters are the most direct way of sharing and selling online. They can be almost as intimate and effective as personal interactions. They are more focused than social media, where your posts are at the mercy of algorithms and ads. They are personal, like having a virtual cup of tea with someone.

These are your people

Sometimes people tell me that they don’t send newsletters because “people’s inboxes are already so full”. Yes, they are full. But that is actually a reason why you should make the most of your newsletter.

Especially in a time when many of our inboxes are overflowing, someone giving you their email address is very special. It’s a little token of love.💌 They want to hear from you. They read something you wrote, listened to a podcast you were on, watched one of your videos and decided: “Yes, this is a person I want more of”. Isn’t that amazing?

Your newsletter audience consists of your people. For whatever reason, these people want to be part of your universe. They want to receive your emails—which is a rare thing these days I’d say.

And what’s more, they also want to know what you’re selling. They didn’t just sign up for your monthly musings, but they also signed up to be sold to. They want to know about your new product, your new book, your new course, the spaces you have available for mentoring, your new knitting patterns.

This is where our superpower comes in

When was the last time that you opened your inbox, looked at the emails and thought “Oh, I look forward to reading that!”? Chances are, if you ever feel that way it’s because it’s either an email from someone your value and/or a newsletter from a small business. I don’t know about you, but mass emails from large corporations never make me feel like that.

You see, compared to large corporations, as small business owners we have a superpower: our humanness. We are not faceless corporate monoliths. We are human and it is this humanness that creates connection.

Showing your humanness doesn’t mean that you need to share it all. We all have different levels of comfort when it comes to sharing. You can choose: even if you share very little, there are lots of ways of showing your humanness and creating that connection with your audience.

A bonus for you 💌

In one of the modules on writing in my new course Small business newsletter magic we go deeper into this humanness and how to use it in a non-icky way that is all you.

As a special bonus, I’d love to invite you to watch the section on humanness from the course below. I’ve even included the worksheets if you want to do some brainstorming yourself.

Small business newsletter magic was born from my own deep love for my newsletter. I love writing and sending it, I love the way it allows me to connect to people and how it builds community around my business. And, it is the number one way in which new clients and customers sign on.

It definitely hasn’t always been the case. I’ve struggled with what to write about, with slow growth and unsubscribes. Small business newsletter magic collects all of the things that have worked for me over the past 5+ years—and the support I give my clients when it comes to their newsletters.
If you want to make your newsletter more effective and more joyful, Small business newsletter magic is the cheapest way of getting my support and experience. And if I say so myself, it’s nothing short of magic.


» At the end of Small business newsletter magic

  • you’ll have focus and clarity around the role of your newsletter for and inyour business;
  • you’ll have developed a newsletter strategy that is slow, gentle and effective—and all you;
  • you’ll feel confident and joyful about your newsletter, including using it to share and sell your offers;
  • you’ll be generating your own topics to write about, and sending newsletters that are all you;
  • and you’ll have discovered tools and strategies to market your newsletter in organic, effective and non-sleazy ways.

📌 Discover all seven modules of Small business newsletter magic and the five audio peptalks.

📽️ watch the trailer


💌 Ask me a question about the course


I’d love to know what resonates with you from this post.

Please feel free to share this post it with business friends, in your newsletter or elsewhere. 💛

I’d love to support you in all phases of your business. Providing clarity, focus and next steps is something that my clients tell me I’m really good at. If you’re curious about how we can work together through 1:1 mentoring, check out what I offer or send me an email–no strings attached. I have payment plans available, and flexible options for mentoring calls.


Sign up with your email address to receive strategies, experiments and tips to create a slow, gentle and profitable business–no hustle, no hacks.

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